{"id":1103,"date":"2025-12-29T22:48:24","date_gmt":"2025-12-29T17:18:24","guid":{"rendered":"https:\/\/cancrodrink.ae\/?page_id=1103"},"modified":"2025-12-29T22:52:29","modified_gmt":"2025-12-29T17:22:29","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/cancrodrink.ae\/ar\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1103\" class=\"elementor elementor-1103\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee52c19 e-flex e-con-boxed e-con e-parent\" data-id=\"ee52c19\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b2eb4aa elementor-widget elementor-widget-cancro_policy\" data-id=\"b2eb4aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cancro_policy.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<style>\r\n\t\t\t{{WRAPPER}} .cancro-policy {\r\n\t\t\t\tfont-family: 'Gilroy', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;\r\n\t\t\t\tcolor: #1a0a10;\r\n\t\t\t\tline-height: 1.6;\r\n\t\t\t\tmax-width: 720px;\r\n\t\t\t\tmargin: 0 auto;\r\n\t\t\t\tpadding: 24px;\r\n\t\t\t\tfont-size: 16px;\r\n\t\t\t}\r\n\t\t\t{{WRAPPER}} .cancro-policy h1 {\r\n\t\t\t\tfont-size: 32px;\r\n\t\t\t\tfont-weight: 800;\r\n\t\t\t\tcolor: #3f0e24; \/* Wine 900 *\/\r\n\t\t\t\tmargin-bottom: 8px;\r\n\t\t\t\tletter-spacing: -0.02em;\r\n\t\t\t\tline-height: 1.1;\r\n\t\t\t}\r\n\t\t\t{{WRAPPER}} .cancro-policy .last-updated {\r\n\t\t\t\tfont-size: 12px;\r\n\t\t\t\tfont-weight: 600;\r\n\t\t\t\tcolor: #c41e4a; \/* Wine 600 *\/\r\n\t\t\t\ttext-transform: uppercase;\r\n\t\t\t\tletter-spacing: 0.1em;\r\n\t\t\t\tmargin-bottom: 32px;\r\n\t\t\t\tpadding-bottom: 16px;\r\n\t\t\t\tborder-bottom: 1px solid #fcd5df; \/* Blush 200 *\/\r\n\t\t\t}\r\n\t\t\t{{WRAPPER}} .cancro-policy h2 {\r\n\t\t\t\tfont-size: 22px;\r\n\t\t\t\tfont-weight: 700;\r\n\t\t\t\tcolor: #3f0e24; \/* Wine 900 *\/\r\n\t\t\t\tmargin-top: 36px;\r\n\t\t\t\tmargin-bottom: 16px;\r\n\t\t\t\tline-height: 1.25;\r\n\t\t\t}\r\n\t\t\t{{WRAPPER}} .cancro-policy p {\r\n\t\t\t\tmargin-bottom: 16px;\r\n\t\t\t\tcolor: #1a0a10;\r\n\t\t\t\tfont-size: 16px;\r\n\t\t\t\tline-height: 1.6;\r\n\t\t\t}\r\n\t\t\t{{WRAPPER}} .cancro-policy .mono {\r\n\t\t\t\tfont-family: 'JetBrains Mono', monospace;\r\n\t\t\t\tfont-weight: 600;\r\n\t\t\t\tcolor: #c41e4a;\r\n\t\t\t}\r\n\t\t\t{{WRAPPER}} .cancro-policy ul {\r\n\t\t\t\tmargin: 16px 0;\r\n\t\t\t\tpadding-left: 24px;\r\n\t\t\t}\r\n\t\t\t{{WRAPPER}} .cancro-policy li {\r\n\t\t\t\tmargin-bottom: 12px;\r\n\t\t\t\tcolor: #1a0a10;\r\n\t\t\t\tfont-size: 16px;\r\n\t\t\t}\r\n\t\t\t{{WRAPPER}} .cancro-policy .highlight-box {\r\n\t\t\t\tbackground: #fde8ec; \/* Blush 100 *\/\r\n\t\t\t\tborder-left: 4px solid #c41e4a; \/* Wine 600 *\/\r\n\t\t\t\tpadding: 16px 20px;\r\n\t\t\t\tmargin: 24px 0;\r\n\t\t\t\tborder-radius: 0 12px 12px 0;\r\n\t\t\t}\r\n\t\t\t{{WRAPPER}} .cancro-policy .highlight-box p {\r\n\t\t\t\tmargin: 0 !important;\r\n\t\t\t\tfont-size: 14px;\r\n\t\t\t\tcolor: #5a3d47; \/* Text Secondary *\/\r\n\t\t\t\tfont-weight: 500;\r\n\t\t\t}\r\n\t\t\t{{WRAPPER}} .cancro-policy a {\r\n\t\t\t\tcolor: #c41e4a; \/* Wine 600 *\/\r\n\t\t\t\ttext-decoration: none;\r\n\t\t\t\ttransition: color 0.2s ease;\r\n\t\t\t}\r\n\t\t\t{{WRAPPER}} .cancro-policy a:hover {\r\n\t\t\t\tcolor: #8b1d41; \/* Wine 700 *\/\r\n\t\t\t\ttext-decoration: underline;\r\n\t\t\t}\r\n\t\t\t{{WRAPPER}} .cancro-policy .contact-section {\r\n\t\t\t\tbackground: #fde8ec; \/* Blush 100 *\/\r\n\t\t\t\tpadding: 24px;\r\n\t\t\t\tborder-radius: 15px;\r\n\t\t\t\tmargin-top: 48px;\r\n\t\t\t\tborder: 1px solid #fcd5df;\r\n\t\t\t}\r\n\t\t\t{{WRAPPER}} .cancro-policy .contact-section h2 {\r\n\t\t\t\tmargin-top: 0;\r\n\t\t\t\tfont-size: 18px;\r\n\t\t\t\tcolor: #3f0e24;\r\n\t\t\t}\r\n\t\t\t{{WRAPPER}} .cancro-policy .contact-section p {\r\n\t\t\t\tfont-size: 14px;\r\n\t\t\t\tmargin-bottom: 12px;\r\n\t\t\t\tcolor: #5a3d47;\r\n\t\t\t}\r\n\t\t\t@media (max-width: 600px) {\r\n\t\t\t\t{{WRAPPER}} .cancro-policy {\r\n\t\t\t\t\tpadding: 16px;\r\n\t\t\t\t\tfont-size: 14px;\r\n\t\t\t\t}\r\n\t\t\t\t{{WRAPPER}} .cancro-policy h1 {\r\n\t\t\t\t\tfont-size: 28px;\r\n\t\t\t\t}\r\n\t\t\t\t{{WRAPPER}} .cancro-policy h2 {\r\n\t\t\t\t\tfont-size: 18px;\r\n\t\t\t\t\tmargin-top: 28px;\r\n\t\t\t\t}\r\n\t\t\t\t{{WRAPPER}} .cancro-policy p, {{WRAPPER}} .cancro-policy li {\r\n\t\t\t\t\tfont-size: 14px;\r\n\t\t\t\t}\r\n\t\t\t\t{{WRAPPER}} .cancro-policy .highlight-box {\r\n\t\t\t\t\tpadding: 12px 16px;\r\n\t\t\t\t}\r\n\t\t\t\t{{WRAPPER}} .cancro-policy .contact-section {\r\n\t\t\t\t\tpadding: 20px;\r\n\t\t\t\t}\r\n\t\t\t}\r\n\t\t<\/style>\r\n\r\n\t\t<div class=\"cancro-policy\">\r\n\t\t\t<h1>Refund Policy<\/h1>\r\n\t\t\t<p class=\"last-updated\">Last Updated: December 2025<\/p>\r\n\r\n\t\t\t<h2>1. Refund Eligibility<\/h2><p>Refunds may be issued under the following circumstances:<\/p><ul><li>Product received is damaged or defective<\/li><li>Wrong product delivered<\/li><li>Product does not match the description on the website<\/li><li>Order cancelled within the permitted cancellation window (see Cancellation Policy)<\/li><\/ul><h2>2. Refund Process<\/h2><p>To request a refund:<\/p><div class=\"process-steps\"><ol><li>Contact our customer service team within 7 days of receiving your order<\/li><li>Provide your order number and reason for the refund request<\/li><li>Include photographs if the product is damaged or incorrect<\/li><li>Our team will review your request and respond within 2\u20133 business days<\/li><\/ol><\/div><h2>3. Refund Method<\/h2><div class=\"highlight-box\"><p><strong>Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depending on the issuing bank of the credit card.<\/strong><\/p><\/div><ul><li>Credit\/Debit Card payments: Refunded to the original card used for purchase<\/li><li>The refund timeline depends on your bank's processing procedures<\/li><li>You will receive email confirmation once the refund has been initiated<\/li><\/ul><h2>4. Non-Refundable Items<\/h2><p>The following are not eligible for refunds:<\/p><ul><li>Products that have been opened, used, or tampered with<\/li><li>Products returned without original packaging<\/li><li>Shipping and handling fees (unless the return is due to our error)<\/li><li>Products returned after the 7-day return window<\/li><\/ul><h2>5. Partial Refunds<\/h2><p>In certain situations, partial refunds may be granted:<\/p><ul><li>Products with minor damage not affecting usability<\/li><li>Products returned in non-original condition (not due to our error)<\/li><\/ul>\r\n\t\t\t\t\t\t<div class=\"contact-section\">\r\n\t\t\t\t<h2>Contact Us<\/h2>\r\n\t\t\t\t<p>For any questions regarding our policies, please contact us:<\/p>\r\n\t\t\t\t<p>\r\n\t\t\t\t\t<strong>CANCRO ME Trading LLC<\/strong><br>\r\n\t\t\t\t\t506, Al Owais Business Towers,<br>\r\n\t\t\t\t\tAl Buteen, Baniyas Street, Deira - Dubai - U.A.E.<br>\r\n\t\t\t\t\tP.O. Box: 32172\r\n\t\t\t\t<\/p>\r\n\t\t\t\t<p>\r\n\t\t\t\t\t<strong>Phone:<\/strong> +971-4-2258101<br>\r\n\t\t\t\t\t<strong>Toll Free:<\/strong> 800-226276 (800-CANCRO)<br>\r\n\t\t\t\t\t<strong>Email:<\/strong> <a href=\"mailto:hello@cancrodrink.ae\">hello@cancrodrink.ae<\/a>\r\n\t\t\t\t<\/p>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Refund Policy Last Updated: December 2025 1. Refund Eligibility Refunds may be issued under the following circumstances: Product received is damaged or defective Wrong product delivered Product does not match the description on the website Order cancelled within the permitted cancellation window (see Cancellation Policy) 2. Refund Process To request a refund: Contact our customer [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1103","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cancrodrink.ae\/ar\/wp-json\/wp\/v2\/pages\/1103","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cancrodrink.ae\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cancrodrink.ae\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cancrodrink.ae\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cancrodrink.ae\/ar\/wp-json\/wp\/v2\/comments?post=1103"}],"version-history":[{"count":7,"href":"https:\/\/cancrodrink.ae\/ar\/wp-json\/wp\/v2\/pages\/1103\/revisions"}],"predecessor-version":[{"id":1110,"href":"https:\/\/cancrodrink.ae\/ar\/wp-json\/wp\/v2\/pages\/1103\/revisions\/1110"}],"wp:attachment":[{"href":"https:\/\/cancrodrink.ae\/ar\/wp-json\/wp\/v2\/media?parent=1103"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}