{"id":1111,"date":"2025-12-29T22:54:55","date_gmt":"2025-12-29T17:24:55","guid":{"rendered":"https:\/\/cancrodrink.ae\/?page_id=1111"},"modified":"2025-12-29T22:56:03","modified_gmt":"2025-12-29T17:26:03","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/cancrodrink.ae\/ar\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1111\" class=\"elementor elementor-1111\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f7dbd3 e-flex e-con-boxed e-con e-parent\" data-id=\"8f7dbd3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-02dca05 elementor-widget elementor-widget-cancro_policy\" data-id=\"02dca05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cancro_policy.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<style>\r\n\t\t\t{{WRAPPER}} .cancro-policy {\r\n\t\t\t\tfont-family: 'Gilroy', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;\r\n\t\t\t\tcolor: #1a0a10;\r\n\t\t\t\tline-height: 1.6;\r\n\t\t\t\tmax-width: 720px;\r\n\t\t\t\tmargin: 0 auto;\r\n\t\t\t\tpadding: 24px;\r\n\t\t\t\tfont-size: 16px;\r\n\t\t\t}\r\n\t\t\t{{WRAPPER}} .cancro-policy h1 {\r\n\t\t\t\tfont-size: 32px;\r\n\t\t\t\tfont-weight: 800;\r\n\t\t\t\tcolor: #3f0e24; \/* Wine 900 *\/\r\n\t\t\t\tmargin-bottom: 8px;\r\n\t\t\t\tletter-spacing: -0.02em;\r\n\t\t\t\tline-height: 1.1;\r\n\t\t\t}\r\n\t\t\t{{WRAPPER}} .cancro-policy .last-updated {\r\n\t\t\t\tfont-size: 12px;\r\n\t\t\t\tfont-weight: 600;\r\n\t\t\t\tcolor: #c41e4a; \/* Wine 600 *\/\r\n\t\t\t\ttext-transform: uppercase;\r\n\t\t\t\tletter-spacing: 0.1em;\r\n\t\t\t\tmargin-bottom: 32px;\r\n\t\t\t\tpadding-bottom: 16px;\r\n\t\t\t\tborder-bottom: 1px solid #fcd5df; \/* Blush 200 *\/\r\n\t\t\t}\r\n\t\t\t{{WRAPPER}} .cancro-policy h2 {\r\n\t\t\t\tfont-size: 22px;\r\n\t\t\t\tfont-weight: 700;\r\n\t\t\t\tcolor: #3f0e24; \/* Wine 900 *\/\r\n\t\t\t\tmargin-top: 36px;\r\n\t\t\t\tmargin-bottom: 16px;\r\n\t\t\t\tline-height: 1.25;\r\n\t\t\t}\r\n\t\t\t{{WRAPPER}} .cancro-policy p {\r\n\t\t\t\tmargin-bottom: 16px;\r\n\t\t\t\tcolor: #1a0a10;\r\n\t\t\t\tfont-size: 16px;\r\n\t\t\t\tline-height: 1.6;\r\n\t\t\t}\r\n\t\t\t{{WRAPPER}} .cancro-policy .mono {\r\n\t\t\t\tfont-family: 'JetBrains Mono', monospace;\r\n\t\t\t\tfont-weight: 600;\r\n\t\t\t\tcolor: #c41e4a;\r\n\t\t\t}\r\n\t\t\t{{WRAPPER}} .cancro-policy ul {\r\n\t\t\t\tmargin: 16px 0;\r\n\t\t\t\tpadding-left: 24px;\r\n\t\t\t}\r\n\t\t\t{{WRAPPER}} .cancro-policy li {\r\n\t\t\t\tmargin-bottom: 12px;\r\n\t\t\t\tcolor: #1a0a10;\r\n\t\t\t\tfont-size: 16px;\r\n\t\t\t}\r\n\t\t\t{{WRAPPER}} .cancro-policy .highlight-box {\r\n\t\t\t\tbackground: #fde8ec; \/* Blush 100 *\/\r\n\t\t\t\tborder-left: 4px solid #c41e4a; \/* Wine 600 *\/\r\n\t\t\t\tpadding: 16px 20px;\r\n\t\t\t\tmargin: 24px 0;\r\n\t\t\t\tborder-radius: 0 12px 12px 0;\r\n\t\t\t}\r\n\t\t\t{{WRAPPER}} .cancro-policy .highlight-box p {\r\n\t\t\t\tmargin: 0 !important;\r\n\t\t\t\tfont-size: 14px;\r\n\t\t\t\tcolor: #5a3d47; \/* Text Secondary *\/\r\n\t\t\t\tfont-weight: 500;\r\n\t\t\t}\r\n\t\t\t{{WRAPPER}} .cancro-policy a {\r\n\t\t\t\tcolor: #c41e4a; \/* Wine 600 *\/\r\n\t\t\t\ttext-decoration: none;\r\n\t\t\t\ttransition: color 0.2s ease;\r\n\t\t\t}\r\n\t\t\t{{WRAPPER}} .cancro-policy a:hover {\r\n\t\t\t\tcolor: #8b1d41; \/* Wine 700 *\/\r\n\t\t\t\ttext-decoration: underline;\r\n\t\t\t}\r\n\t\t\t{{WRAPPER}} .cancro-policy .contact-section {\r\n\t\t\t\tbackground: #fde8ec; \/* Blush 100 *\/\r\n\t\t\t\tpadding: 24px;\r\n\t\t\t\tborder-radius: 15px;\r\n\t\t\t\tmargin-top: 48px;\r\n\t\t\t\tborder: 1px solid #fcd5df;\r\n\t\t\t}\r\n\t\t\t{{WRAPPER}} .cancro-policy .contact-section h2 {\r\n\t\t\t\tmargin-top: 0;\r\n\t\t\t\tfont-size: 18px;\r\n\t\t\t\tcolor: #3f0e24;\r\n\t\t\t}\r\n\t\t\t{{WRAPPER}} .cancro-policy .contact-section p {\r\n\t\t\t\tfont-size: 14px;\r\n\t\t\t\tmargin-bottom: 12px;\r\n\t\t\t\tcolor: #5a3d47;\r\n\t\t\t}\r\n\t\t\t@media (max-width: 600px) {\r\n\t\t\t\t{{WRAPPER}} .cancro-policy {\r\n\t\t\t\t\tpadding: 16px;\r\n\t\t\t\t\tfont-size: 14px;\r\n\t\t\t\t}\r\n\t\t\t\t{{WRAPPER}} .cancro-policy h1 {\r\n\t\t\t\t\tfont-size: 28px;\r\n\t\t\t\t}\r\n\t\t\t\t{{WRAPPER}} .cancro-policy h2 {\r\n\t\t\t\t\tfont-size: 18px;\r\n\t\t\t\t\tmargin-top: 28px;\r\n\t\t\t\t}\r\n\t\t\t\t{{WRAPPER}} .cancro-policy p, {{WRAPPER}} .cancro-policy li {\r\n\t\t\t\t\tfont-size: 14px;\r\n\t\t\t\t}\r\n\t\t\t\t{{WRAPPER}} .cancro-policy .highlight-box {\r\n\t\t\t\t\tpadding: 12px 16px;\r\n\t\t\t\t}\r\n\t\t\t\t{{WRAPPER}} .cancro-policy .contact-section {\r\n\t\t\t\t\tpadding: 20px;\r\n\t\t\t\t}\r\n\t\t\t}\r\n\t\t<\/style>\r\n\r\n\t\t<div class=\"cancro-policy\">\r\n\t\t\t<h1>Return Policy<\/h1>\r\n\t\t\t<p class=\"last-updated\">Last Updated: December 2025<\/p>\r\n\r\n\t\t\t<h2>1. Return Window<\/h2><div class=\"highlight-box\"><p>We accept returns within <strong>7 days<\/strong> of receipt, only if the delivery packaging has not been opened, or the products are damaged or wrong product was delivered.<\/p><\/div><h2>2. Return Conditions<\/h2><p>To be eligible for a return, the following conditions must be met:<\/p><ul><li>Product must be unused and in its original condition<\/li><li>Product must be in its original, sealed packaging<\/li><li>Product must not have been tampered with<\/li><li>Return request must be initiated within 7 days of delivery<\/li><\/ul><h2>3. Return Process<\/h2><div class=\"process-steps\"><ol><li><strong>Notify Us:<\/strong> Contact our customer service team to report the issue and request a return authorization.<\/li><li><strong>Return the Product:<\/strong> Ship the product back to us in its original packaging using a registered courier service.<\/li><li><strong>Inspection:<\/strong> Once received, we will inspect the returned product.<\/li><li><strong>Resolution:<\/strong> If all conditions are met, we will either send you a replacement or issue a full refund.<\/li><\/ol><\/div><h2>4. Return Shipping<\/h2><ul><li><strong>For returns due to damaged or wrong products:<\/strong> We will cover the return shipping costs or arrange pickup.<\/li><li><strong>For returns due to change of mind:<\/strong> Customer is responsible for return shipping costs.<\/li><\/ul><h2>5. Right to Refuse Returns<\/h2><div class=\"warning-box\"><p><strong>We reserve the right to refuse any returned shipments if:<\/strong><\/p><ul><li>The product has been used or tampered with<\/li><li>The product is not in its original packaging<\/li><li>The return is initiated after the 7-day window<\/li><li>The product shows signs of misuse or damage caused by the customer<\/li><\/ul><\/div><h2>6. Non-Refundable Shipping Fees<\/h2><p>Shipping and handling fees are non-refundable, except in cases where the return is due to our error (damaged or wrong product).<\/p><h2>7. Inspection Upon Delivery<\/h2><div class=\"important-note\"><p>We strongly recommend inspecting your order upon delivery. If you notice any damage to the packaging or products, please note it on the delivery receipt and contact us immediately.<\/p><\/div>\r\n\t\t\t\t\t\t<div class=\"contact-section\">\r\n\t\t\t\t<h2>Contact Us<\/h2>\r\n\t\t\t\t<p>For any questions regarding our policies, please contact us:<\/p>\r\n\t\t\t\t<p>\r\n\t\t\t\t\t<strong>CANCRO ME Trading LLC<\/strong><br>\r\n\t\t\t\t\t506, Al Owais Business Towers,<br>\r\n\t\t\t\t\tAl Buteen, Baniyas Street, Deira - Dubai - U.A.E.<br>\r\n\t\t\t\t\tP.O. Box: 32172\r\n\t\t\t\t<\/p>\r\n\t\t\t\t<p>\r\n\t\t\t\t\t<strong>Phone:<\/strong> +971-4-2258101<br>\r\n\t\t\t\t\t<strong>Toll Free:<\/strong> 800-226276 (800-CANCRO)<br>\r\n\t\t\t\t\t<strong>Email:<\/strong> <a href=\"mailto:hello@cancrodrink.ae\">hello@cancrodrink.ae<\/a>\r\n\t\t\t\t<\/p>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Return Policy Last Updated: December 2025 1. Return Window We accept returns within 7 days of receipt, only if the delivery packaging has not been opened, or the products are damaged or wrong product was delivered. 2. Return Conditions To be eligible for a return, the following conditions must be met: Product must be unused [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1111","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cancrodrink.ae\/ar\/wp-json\/wp\/v2\/pages\/1111","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cancrodrink.ae\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cancrodrink.ae\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cancrodrink.ae\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cancrodrink.ae\/ar\/wp-json\/wp\/v2\/comments?post=1111"}],"version-history":[{"count":4,"href":"https:\/\/cancrodrink.ae\/ar\/wp-json\/wp\/v2\/pages\/1111\/revisions"}],"predecessor-version":[{"id":1115,"href":"https:\/\/cancrodrink.ae\/ar\/wp-json\/wp\/v2\/pages\/1111\/revisions\/1115"}],"wp:attachment":[{"href":"https:\/\/cancrodrink.ae\/ar\/wp-json\/wp\/v2\/media?parent=1111"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}