{"id":1111,"date":"2025-12-29T22:54:55","date_gmt":"2025-12-29T17:24:55","guid":{"rendered":"https:\/\/cancrodrink.ae\/?page_id=1111"},"modified":"2025-12-29T22:56:03","modified_gmt":"2025-12-29T17:26:03","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/cancrodrink.ae\/ar\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1111\" class=\"elementor elementor-1111\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f7dbd3 e-flex e-con-boxed e-con e-parent\" data-id=\"8f7dbd3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"cancro-scope elementor-element elementor-element-02dca05 elementor-widget elementor-widget-cancro_policy\" data-id=\"02dca05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cancro_policy.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<style>\n\t\t\t{{WRAPPER}} .cancro-policy {\n\t\t\t\tfont-family: var(--font-body);\n\t\t\t\tcolor: var(--text-primary);\n\t\t\t\tline-height: 1.6;\n\t\t\t\tmax-width: 720px;\n\t\t\t\tmargin: 0 auto;\n\t\t\t\tpadding: 24px;\n\t\t\t\tfont-size: 16px;\n\t\t\t}\n\t\t\t{{WRAPPER}} .cancro-policy h1 {\n\t\t\t\tfont-size: 32px;\n\t\t\t\tfont-weight: 800;\n\t\t\t\tcolor: var(--wine-900);\n\t\t\t\tmargin-bottom: 8px;\n\t\t\t\tletter-spacing: -0.02em;\n\t\t\t\tline-height: 1.1;\n\t\t\t}\n\t\t\t{{WRAPPER}} .cancro-policy .last-updated {\n\t\t\t\tfont-size: 12px;\n\t\t\t\tfont-weight: 600;\n\t\t\t\tcolor: var(--wine-600);\n\t\t\t\ttext-transform: uppercase;\n\t\t\t\tletter-spacing: 0.1em;\n\t\t\t\tmargin-bottom: 32px;\n\t\t\t\tpadding-bottom: 16px;\n\t\t\t\tborder-bottom: 1px solid var(--border);\n\t\t\t}\n\t\t\t{{WRAPPER}} .cancro-policy h2 {\n\t\t\t\tfont-size: 22px;\n\t\t\t\tfont-weight: 700;\n\t\t\t\tcolor: var(--wine-900);\n\t\t\t\tmargin-top: 36px;\n\t\t\t\tmargin-bottom: 16px;\n\t\t\t\tline-height: 1.25;\n\t\t\t}\n\t\t\t{{WRAPPER}} .cancro-policy p {\n\t\t\t\tmargin-bottom: 16px;\n\t\t\t\tcolor: var(--text-primary);\n\t\t\t\tfont-size: 16px;\n\t\t\t\tline-height: 1.6;\n\t\t\t}\n\t\t\t{{WRAPPER}} .cancro-policy .mono {\n\t\t\t\tfont-family: var(--font-mono);\n\t\t\t\tfont-weight: 600;\n\t\t\t\tcolor: var(--wine-600);\n\t\t\t}\n\t\t\t{{WRAPPER}} .cancro-policy ul {\n\t\t\t\tmargin: 16px 0;\n\t\t\t\tpadding-left: 24px;\n\t\t\t}\n\t\t\t{{WRAPPER}} .cancro-policy li {\n\t\t\t\tmargin-bottom: 12px;\n\t\t\t\tcolor: var(--text-primary);\n\t\t\t\tfont-size: 16px;\n\t\t\t}\n\t\t\t{{WRAPPER}} .cancro-policy .highlight-box {\n\t\t\t\tbackground: var(--blush-100);\n\t\t\t\tborder-left: 4px solid var(--wine-600);\n\t\t\t\tpadding: 16px 20px;\n\t\t\t\tmargin: 24px 0;\n\t\t\t\tborder-radius: 0 var(--radius-md) var(--radius-md) 0;\n\t\t\t}\n\t\t\t{{WRAPPER}} .cancro-policy .highlight-box p {\n\t\t\t\tmargin: 0 !important;\n\t\t\t\tfont-size: 14px;\n\t\t\t\tcolor: var(--text-secondary);\n\t\t\t\tfont-weight: 500;\n\t\t\t}\n\t\t\t{{WRAPPER}} .cancro-policy a {\n\t\t\t\tcolor: var(--wine-600);\n\t\t\t\ttext-decoration: none;\n\t\t\t\ttransition: color var(--dur-base) var(--ease-standard);\n\t\t\t}\n\t\t\t{{WRAPPER}} .cancro-policy a:hover {\n\t\t\t\tcolor: var(--wine-700);\n\t\t\t\ttext-decoration: underline;\n\t\t\t}\n\t\t\t{{WRAPPER}} .cancro-policy .contact-section {\n\t\t\t\tbackground: var(--blush-100);\n\t\t\t\tpadding: 24px;\n\t\t\t\tborder-radius: var(--radius-md);\n\t\t\t\tmargin-top: 48px;\n\t\t\t\tborder: 1px solid var(--border);\n\t\t\t}\n\t\t\t{{WRAPPER}} .cancro-policy .contact-section h2 {\n\t\t\t\tmargin-top: 0;\n\t\t\t\tfont-size: 18px;\n\t\t\t\tcolor: var(--wine-900);\n\t\t\t}\n\t\t\t{{WRAPPER}} .cancro-policy .contact-section p {\n\t\t\t\tfont-size: 14px;\n\t\t\t\tmargin-bottom: 12px;\n\t\t\t\tcolor: var(--text-secondary);\n\t\t\t}\n\t\t\t@media (max-width: 600px) {\n\t\t\t\t{{WRAPPER}} .cancro-policy {\n\t\t\t\t\tpadding: 16px;\n\t\t\t\t\tfont-size: 14px;\n\t\t\t\t}\n\t\t\t\t{{WRAPPER}} .cancro-policy h1 {\n\t\t\t\t\tfont-size: 28px;\n\t\t\t\t}\n\t\t\t\t{{WRAPPER}} .cancro-policy h2 {\n\t\t\t\t\tfont-size: 18px;\n\t\t\t\t\tmargin-top: 28px;\n\t\t\t\t}\n\t\t\t\t{{WRAPPER}} .cancro-policy p, {{WRAPPER}} .cancro-policy li {\n\t\t\t\t\tfont-size: 14px;\n\t\t\t\t}\n\t\t\t\t{{WRAPPER}} .cancro-policy .highlight-box {\n\t\t\t\t\tpadding: 12px 16px;\n\t\t\t\t}\n\t\t\t\t{{WRAPPER}} .cancro-policy .contact-section {\n\t\t\t\t\tpadding: 20px;\n\t\t\t\t}\n\t\t\t}\n\t\t<\/style>\n\n\t\t<div class=\"cancro-policy\">\n\t\t\t<h1>Return Policy<\/h1>\n\t\t\t<p class=\"last-updated\">Last Updated: December 2025<\/p>\n\n\t\t\t<h2>1. Return Window<\/h2><div class=\"highlight-box\"><p>We accept returns within <strong>7 days<\/strong> of receipt, only if the delivery packaging has not been opened, or the products are damaged or wrong product was delivered.<\/p><\/div><h2>2. Return Conditions<\/h2><p>To be eligible for a return, the following conditions must be met:<\/p><ul><li>Product must be unused and in its original condition<\/li><li>Product must be in its original, sealed packaging<\/li><li>Product must not have been tampered with<\/li><li>Return request must be initiated within 7 days of delivery<\/li><\/ul><h2>3. Return Process<\/h2><div class=\"process-steps\"><ol><li><strong>Notify Us:<\/strong> Contact our customer service team to report the issue and request a return authorization.<\/li><li><strong>Return the Product:<\/strong> Ship the product back to us in its original packaging using a registered courier service.<\/li><li><strong>Inspection:<\/strong> Once received, we will inspect the returned product.<\/li><li><strong>Resolution:<\/strong> If all conditions are met, we will either send you a replacement or issue a full refund.<\/li><\/ol><\/div><h2>4. Return Shipping<\/h2><ul><li><strong>For returns due to damaged or wrong products:<\/strong> We will cover the return shipping costs or arrange pickup.<\/li><li><strong>For returns due to change of mind:<\/strong> Customer is responsible for return shipping costs.<\/li><\/ul><h2>5. Right to Refuse Returns<\/h2><div class=\"warning-box\"><p><strong>We reserve the right to refuse any returned shipments if:<\/strong><\/p><ul><li>The product has been used or tampered with<\/li><li>The product is not in its original packaging<\/li><li>The return is initiated after the 7-day window<\/li><li>The product shows signs of misuse or damage caused by the customer<\/li><\/ul><\/div><h2>6. Non-Refundable Shipping Fees<\/h2><p>Shipping and handling fees are non-refundable, except in cases where the return is due to our error (damaged or wrong product).<\/p><h2>7. Inspection Upon Delivery<\/h2><div class=\"important-note\"><p>We strongly recommend inspecting your order upon delivery. If you notice any damage to the packaging or products, please note it on the delivery receipt and contact us immediately.<\/p><\/div>\n\t\t\t\t\t\t<div class=\"contact-section\">\n\t\t\t\t<h2>Contact Us<\/h2>\n\t\t\t\t<p>For any questions regarding our policies, please contact us:<\/p>\n\t\t\t\t<p>\n\t\t\t\t\t<strong>CANCRO ME Trading LLC<\/strong><br>\n\t\t\t\t\t506, Al Owais Business Towers,<br>\n\t\t\t\t\tAl Buteen, Baniyas Street, Deira - Dubai - U.A.E.<br>\n\t\t\t\t\tP.O. Box: 32172\n\t\t\t\t<\/p>\n\t\t\t\t<p>\n\t\t\t\t\t<strong>Phone:<\/strong> +971-4-2258101<br>\n\t\t\t\t\t<strong>Toll Free:<\/strong> 800-226276 (800-CANCRO)<br>\n\t\t\t\t\t<strong>Email:<\/strong> <a href=\"mailto:hello@cancrodrink.ae\">hello@cancrodrink.ae<\/a>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Return Policy Last Updated: December 2025 1. Return Window We accept returns within 7 days of receipt, only if the delivery packaging has not been opened, or the products are damaged or wrong product was delivered. 2. Return Conditions To be eligible for a return, the following conditions must be met: Product must be unused [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1111","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cancrodrink.ae\/ar\/wp-json\/wp\/v2\/pages\/1111","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cancrodrink.ae\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cancrodrink.ae\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cancrodrink.ae\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cancrodrink.ae\/ar\/wp-json\/wp\/v2\/comments?post=1111"}],"version-history":[{"count":4,"href":"https:\/\/cancrodrink.ae\/ar\/wp-json\/wp\/v2\/pages\/1111\/revisions"}],"predecessor-version":[{"id":1115,"href":"https:\/\/cancrodrink.ae\/ar\/wp-json\/wp\/v2\/pages\/1111\/revisions\/1115"}],"wp:attachment":[{"href":"https:\/\/cancrodrink.ae\/ar\/wp-json\/wp\/v2\/media?parent=1111"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}